It was while responding to a snag at a fair price shop in Velachery that an official stumbled upon the option of using an OTP (one-time password) to disburse essential commodities.
The official wanted to ensure that ration cardholders did not have to go home empty-handed, though the Point of Sale (PoS) machine was not in a position to scan the ration cards. As it turned out, the machine had a provision which would render even the card superfluous.
What this feature permits the ration shop official to do is enter the registered mobile number of the cardholder. Once this ...
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