The digital capabilities of Karnataka Bank Ltd (KBL) helped it to extend most of the banking transactions through online mode as well as alternative delivery channels during the Covid-19 pandemic, according to Mahabaleshwara MS, Managing Director and Chief Executive Officer of KBL.
Speaking at the Founders’ Day celebration of the bank on Thursday, he said digital transactions of the bank touched a high of 88.77 per cent as on December 31.
Terming it a new record for Karnataka Bank, he said: “I place on record the good cooperation extended by our dear customers in embracing digital adoption. I am happy to state that the bank was able to exhibit resilience, and has shown impressive growth in all the areas of its operations in spite of Covid pandemic during the current financial year.”
Anticipating the difficulties the days ahead due to the pandemic, the bank had adopted an innovative theme of ‘conserve, consolidate and emerge stronger’ in the early days of the pandemic, and…