An algorithm to fix legacy issue in a pandemic hit industry

To solve the booking issue, a team of researchers at the University of Trento, Italy, collaborated with an Italian start up to develop software inspired by the popular Tetris video game.

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COVID-19 has dealt a significant blow to the global economy, and brought tourism to a near halt. One of the biggest casualties of this change was the hoteling business.

And now, as the vaccines start rolling out, the hospitality industry is slowly starting to see a new dawn. But, one legacy issue persists — online room reservations.

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While online booking option made reservation collection process easy, it did not solve the room allotment problem. That meant hotels, at times, gave their rooms to guests who picked shorter stays instead of to ones taking longer reservations. This inefficiency in the booking process reduced…

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