Clients prefer large vendors, says C.P. Gurnani

Tech Mahindra reported a 3.3% year-on-year rise in revenue to ₹9,372 crore for the quarter ended September and also saw a 5.4% growth in profit before tax to ₹1,409.3 crore. Dwelling on the cost savings that the company had been able to achieve, MD and CEO C.P. Gurnani also spoke about why clients prefer large system integrators. Excerpts:

There was a phase when U.S. clients seemed to prefer boutique firms or vendors with a local presence. Has that changed?

People may have preferred a local boutique firm because they may have wanted to work and experiment together. “Oh, the colour black is not good. Let’s experiment with blue. If blue is not good, let’s do green together.” The visual part of digital drove the local participation.

Now, projects are getting larger. It is no longer one launch and programme. You need a lot more capability. Take cybersecurity. In a new application, I would bring in cybersecurity from day zero. My earlier experience was a human will make an…

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