FILE- In this Aug. 6, 2020 file photo, New York State Attorney General Letitia James takes a question at a news conference in New York. During a Tuesday, Sept. 29 media conference call on an initiative, dubbed “Operation Corrupt Collector,” James offered frank advice to older people who are often seen as easy marks for dubious debt collectors. “Senior citizens, as I always say, they’ve earned the right to hang up and to be rude,” James said. “Most seniors are not rude, but when it comes to individuals engaging in illegal conduct, they should hang up and report the collector to the FTC immediately.” (AP Photo/Kathy Willens, File)