Do you often complain about telecom companies making false promises regarding data, speed or other offers? Worry not, your complaint has now been heard by the Telecom Regulatory Authority of India (TRAI). TRAI has issued new rules on tariff plan advertisements that will enable subscribers to get full knowledge and transparency about their offers.
“The quality of service has been of a great concern when we are at home,” TRAI Secretary SK Gupta said, ” During the coronavirus disease (COVID-19)-necessitated lockdown a lot of complaints were received regarding poor telecom network, which need to be amended.”
He added, “Telcos have made efforts to provide good service. There are fundamental requirements under which a framework has to be made for the services to be available inside buildings.”
“There is a requirement of a developmental framework in Smart Cities to…