Twitter appoints grievance officer in India amid strained ties with Centre

Twitter has appointed a resident grievance officer for India as mandated under the new information technology rules, the social media giant’s website showed on Sunday.

The updated details showed Vinay Prakash as the new grievance officer, along with his contact details and address, to whom users can report potential violations of Twitter rules and terms. His name appears along with Jeremy Kessel, who is the global legal policy director and is based in the United States.

The new rules which were announced in February and became effective in May are framed to regulate social media companies, streaming and digital news content, virtually bringing them, for the first time, under the ambit of government supervision.

Apart from grievance officers, social media platforms with over 50 lakh users have to appoint chief compliance officers in order to make sure the rules are followed, nodal officers to coordinate with law enforcement agencies. All the personnel have to be…

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