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Text by Shirin Mehta.
The hospitality industry is facing a dramatically different world. Young professionals in the hotel, restaurant and travel businesses have more on their plates than ever before, needing to manoeuvre through changed customer behaviours, financial uncertainties, new technologies and shifts in operations, along with issues of trust with the post-COVID-19 consumer. How, then, can potential entrants in this field prepare to confront these issues head-on and achieve success, with bravery, knowledge, compassion and adaptability?
Enter EHL (Ecole hôtelière de Lausanne). With its main campus located at the picturesque Le Chalet-à-Gobet near Lausanne in Switzerland, the school offers hospitality business degrees and hotel management courses, including pre-university courses, Bachelor’s, Master’s and MBA degrees, as well as short courses and online programmes for executives. Professional courses can also…