Pay them, and they will upgrade: for years, Italy lagged behind other nations in the ranking of the most digitized countries in Europe. The 2020 edition of the Digital Economy and Society Index published by the European Commission, and based on 2019 data, sees Italy almost at the bottom; only Romania, Greece, and Bulgaria fared worse.
Some recent developments, however, are likely to improve the score of at least one indicator: digital public services. In 2020, more than 10 million citizens subscribed to the “Sistema Pubblico di Identità Digitale” (SPID) creating their digital public identity, twice the total number of users who did the same in the previous four years.
The IO app, a smartphone-friendly user interface to the public administration, which was officially launched in April after two years of beta testing, also saw a spike in downloads.
SEE: Guide to Becoming a Digital Transformation Champion (TechRepublic…