If you scour the internet, you’ll find two perspectives on performance reviews. Those that say reviews drive organizational performance—and those that say that performance reviews are dead.
The truth is in the details. Performance reviews alone will not improve performance, nor engagement, nor productivity. A well-executed review process, however, is a critical element for achieving those desired outcomes. The problem is most are not executed well. So, team members end up with experiences that suggest the performance review’s demise is eminent.
Another internet search will lead to the essentials of an effective review process: clear goals, regular feedback, effective metrics, time commitment, trust. The mechanics of writing the review, particularly how to accurately rate team members, is harder to find.
In my experience managing managers and developing leaders, turning observations of behavior into a tidy number on a scale…