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Buying off-the-shelf AI (Artificial Intelligence) software is a good first step for those companies that are new to the technology. There should be little need to make investments in technical infrastructure or to hire expensive data sciences. There will also be the benefit of getting a solution that has been tested by other customers. For the most part, there should be confidence in the accuracy levels as the algorithms will probably be implemented properly.
But there is a nagging issue: there are many AI applications on the market and it is extremely difficult to determine which is the best option. After all, it seems that most tech vendors are extolling their AI capabilities as a way to stand out from the crowd.
Then what are some factors to consider when evaluating a new solution? Let’s take a look…